Privacy policy

COLLISIONREPAIRSYNC LLC (“CRS”), respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect, including on collisionrepairsync.com (the “Site”), how we use the information, with whom we share it, and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

Information We Obtain

Information We Obtain About You

The types of personal information we may obtain about you include:

Contact information (such as name, telephone number, postal address, email address);
Personal characteristics (such as your birthdate and gender);
Payment information, such as credit or debit card number, security code, expiration date, and billing address, which is collected and stored by our third party payment processor on our behalf;
Information used to create your online account and other account-related information (such as username, password, and security questions and answers);
Purchase history and other information about your interest in or use of our products and services;
Location data;
Professional information, such as your job title, company name, industry, and professional and employment background;
Social media information, such as social media handles, content, and other data shared with us through third party features that you use in connection with our Site; and,
Other information you choose to provide, such as through surveys, emails, sign-up forms, and the “Contact Us” feature.

We also may obtain other information about you, your devices and apps, and your use of our products or services in ways that we describe at the time of collection or otherwise with your consent.

Information We Obtain by Automated Means

When you use our Site or open our emails, we may obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies to collect information about your equipment, browsing actions, and usage patterns. The information we obtain in this manner may include your IP address, identifiers associated with your devices, types of devices connected to our Site, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of use of our Site. These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our Site; (3) tailor our Site around your preferences; (4) measure the usability of our Site and the effectiveness of our communications; and, (5) otherwise manage and enhance our products and services, and help ensure they are working properly. We also may receive your device’s geolocation or other information related to your location through GPS, Bluetooth, Wi-Fi signals, and other technologies for certain purposes listed above, such as to provide you with more tailored information and services. Your device may provide you with a notification when the Site attempts to collect your precise geolocation.

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

How We Use The Information We Obtain

We may use the personal information we obtain about you to:

Provide our products and services to you;
Send you emails and other communications about our products, services, events, and promotions;
Administer your participation in surveys, contests, promotions, or other programs;
Process orders and payment transactions;
Offer discounts;
Create and manage your account;
Provide customer support and respond to your requests and inquiries;
Personalize your experience with our products and services, such as to tailor content and information we may communicate to you;
Conduct marketing and sales activities (including pursuing marketing prospects, performing market research, and managing our brand);
Manage our relationships with current or prospective partners, customers, and vendors, and other business partner personnel;
Verify your identity and protect against, identify, and prevent fraud and other criminal activity, unauthorized transactions, claims, and other liabilities;
Operate, evaluate, and improve our business, such as developing new products and services; managing, enhancing, improving, and analyzing our products and services; managing our communications; performing data analytics; generating leads; determining and managing the effectiveness of our advertising and marketing campaigns; and, performing accounting, auditing, and other internal functions;
Comply with and enforce applicable legal requirements, relevant industry standards, and our Terms and Conditions of Use; and,
Maintain and enhance the safety and security of our products and services, network, information, customers, employees, and others.

We also may use the information in other ways which we identify at the time of collection.

Third Party Analytics

We may use third party web analytics services on our Site. These vendors help us analyze how visitors use our Site. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze your use of our Site. The information collected through these means (including IP address) may be disclosed to these analytics providers, and other relevant third parties who use the information to evaluate use of our products and services.

Online Tracking and Interest-Based Advertising

On our Site, we may obtain information about your online activities to provide you with advertising about products and services tailored to your interests. This section of our Privacy Policy provides details and explains how to exercise your choices.

You may see our ads on other websites because we use third party ad services. Through such ad services, we can target our messaging to users considering demographic data, users’ inferred interests, and browsing context. These services track your online activities over time and across multiple websites by collecting information through automated means, including through the use of cookies, web server logs, web beacons, and other similar technologies. The ad services use this information to show you ads that may be tailored to your individual interests. The information these ad services may collect includes data about your visits to websites that serve our advertisements, such as the pages or ads you view and the actions you take on the websites. This data collection takes place both on our Site and on third party websites and apps that participate in these ad services. This process also helps us track the effectiveness of our marketing efforts.

To learn how to opt out of interest-based advertising in the U.S., please visit https://aboutads.info/choices and https://networkadvertising.org/choices/.

Information We Share

We may share your personal information with our affiliates, and with our joint marketing partners, for the purposes described in this Privacy Policy. We also may share personal information with service providers who perform services on our behalf, and with social media platforms if you use those services to connect with us through the features on our Site.

We also may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) to law enforcement authorities or other government officials in response to legal requests; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or, (6) otherwise with your consent.

We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets, such as in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation.

Your Choices

You may at any time ask us to stop sending you marketing emails or other promotional communications. To update your preferences, ask us to remove your information from our mailing lists, or submit a request, please contact us as described in the How to Contact Us section below.

How We Protect Personal Information

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use.

Children’s Personal Information

Our Site is designed for a general audience and are not directed to children. We do not knowingly collect or solicit personal information from children under the age of thirteen (13) through our Site. If we become aware that we have collected personal information from a child under thirteen (13), we will promptly delete the information from our records. If you believe a child under thirteen (13) may have provided us with personal information, please contact us as specified in the How to Contact Us section of this Privacy Policy.

Access To Non-COLLISIONREPAIRSYNC LLC Sites And Services

For your convenience and information, our Site may provide access (such as through links, plug-ins, or widgets) to non-CRS websites, apps, and services that may be operated by companies not affiliated with us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy policies of these parties, which we strongly suggest you review. We are not responsible for the privacy practices of any non-CRS websites, apps, or services.

Updates To Our Privacy POLICY

This Privacy Policy may be updated periodically to reflect changes in our personal information practices. We will indicate at the top of the Privacy Policy when it was most recently updated.